We are really enjoying all the great use cases we are encountering through the interviews we’ve been doing over the past few weeks (hint, hint). Patrick Wolf and his team at Hoptree were no exception. They even introduced us to this cute video prior to explaining how they’ve leveraged CouchDB for their SaaS application.

Hoptree offers companies the capacity to increase efficiency and customer interaction by sharing the responsibility of customer texting with an entire team.

How did you hear about CouchDB, and why did you choose to use it?

We had researched Cloudant at the time of the IBM acquisition and learned more about CouchDB. Since at that time we were primarily focused on mobile development, Cloudant and CouchDB were interesting to us because they enabled offline mobile applications. Prior to that, we had tried out several other offline sync solutions which never worked well.

After using CouchDB, we liked it not just because of its replication capabilities but because it’s a great NoSQL database. The fact that it enabled offline replication was a bonus. When it came time to pick a database for Hoptree, CouchDB seemed like the best fit.

Did you have a specific problem that CouchDB solved?

Being that Hoptree is a multi-tenant application, and given some of my past experience building multi-tenant applications, it was very important that we keep customer data as segregated as possible. That meant creating a database per customer. While that’s certainly possible with other database management systems (DBMS), we found that their connectors weren’t as well suited for querying many different databases at a time. They typically create pools of persistent connections per database. Because CouchDB uses HTTP, things are greatly simplified. There’s no pooling and no persistent connections. This has also worked well for us as we’ve transitioned to serverless computing because it allows database access with very little overhead.

For the folks who are unsure of how they could use CouchDB–because there are a lot of databases out there—could you explain the use case?

The replication in CouchDB is really the killer feature that sets it apart from other databases. There are a lot of use cases for using tools like PouchDB to enable offline support in mobile applications. However, we also found it useful server-side, as well.

For example, we use PouchDB to replicate configuration data onto each of our servers. We avoid making additional requests every time we need to read a configuration value, and we don’t have to think about how to cache that data. There’s always an up-to-date version of the configuration available locally.

What would you say is the top benefit of using CouchDB?

• Replication – as mentioned before, this is the feature that sets CouchDB apart.
• Optimistic Concurrency – I’ll admit that when I first started using CouchDB, dealing with revision IDs seemed like an annoyance. But now every time I see Document Update Conflict error, I realize that CouchDB just prevented someone’s data from unknowingly being clobbered. It allows us to confront a problem that we might not think about otherwise until it’s too late.
• Web technologies – CouchDB fits easily into just about any environment because of its use of common web technologies like HTTP, JavaScript, and JSON.

What tools are you using in addition for your infrastructure? Have you discovered anything that pairs well with CouchDB?

We’re running a Node.js stack. All our REST APIs are backed by Swagger. Because CouchDB stores pure JSON documents, it’s easy to use the JSON Schema models within the Swagger definition to validate the documents we store in CouchDB.

We also make use of AWS Lambda for some services, which works well with CouchDB because of the low overhead in making HTTP calls from a Lambda function.

What are your future plans with your project? Any cool plans or developments you want to promote?

Our two-way messaging service has been live for a few months, and we’re still busy adding new features. When I do get some downtime I would like to start converting our codebase to Typescript. There should be some interesting ways to integrate it with CouchDB, but perhaps the open source community will beat me to it.

Use cases are a great avenue for sharing technical content and information with the rest of the community. Please consider joining the fun! Additionally, if there’s something you’d like to see covered on the CouchDB blog, we would love to accommodate. Email us!

For more about CouchDB visit couchdb.org or follow us on Twitter at @couchdb.